What to do when the collector calls

WHAT TO DO IF YOU ARE THE VICTIM OF ABUSE BY A COLLECTOR

1- REMAIN CALM. They win if you get upset.
2- Tell them that it is inconvenient to talk to them on the phone, and that you can communicate only in writing.
3- Tell them that you dispute the debt, and that you will get back to them with your lawyer’s information.
IF you already have a lawyer (Personal injury, Bankruptcy, Workmen’s Compensation, etc), give the debt collector that information
4- Keep a log (Collection Activity Log) of who called when. Take a picture of the Caller ID, if you can.
5- Contact us, and make an appointment.

KCLS LIMITS THE GEOGRAPHY IN WHICH WE TAKE CASES.

YOU MUST BE A VIRGINIA RESIDENT.

If you are not a Virginia Resident, click here to find a lawyer near you.

Contact us by e-mail or by telephone or fax or US Mail.

You can call us: 804.303.0204

You can fax us: 804.303.0209

You can contact us by US MAIL:

Krumbein Consumer Legal Services, Inc.

5310 Markel Rd.

Suite 102

Richmond, VA 23230

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