WHAT TO DO IF YOU ARE THE VICTIM OF ABUSE BY A COLLECTOR
1- REMAIN CALM. They win if you get upset.
2- Tell them that it is inconvenient to talk to them on the phone, and that you can communicate only in writing.
3- Tell them that you dispute the debt, and that you will get back to them with your lawyer’s information.
IF you already have a lawyer (Personal injury, Bankruptcy, Workmen’s Compensation, etc), give the debt collector that information
4- Keep a log (Collection Activity Log) of who called when. Take a picture of the Caller ID, if you can.
5- Contact us, and make an appointment.
KCLS LIMITS THE GEOGRAPHY IN WHICH WE TAKE CASES.
YOU MUST BE A VIRGINIA RESIDENT.
If you are not a Virginia Resident, click here to find a lawyer near you.
Contact us by e-mail or by telephone or fax or US Mail.
You can fax us: 804.303.0209
You can contact us by US MAIL:
Krumbein Consumer Legal Services, Inc.
5310 Markel Rd.
Richmond, VA 23230
Or you can use the form below.